Jira Service Management

{"xsrfToken":"92cd54a7-6b45-41a5-ab5e-63d048f34070_5602d5b4161dc923589bc4cb663039bd7d622f2b_lout","branding":{"id":"3","key":"ssts","name":"Simple Status Tracker Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0b1430","headerLinkHoverBGColor":"#0b1430","headerBadgeColor":"#0b1430"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/caf88f83-87eb-4ad1-8847-2bc487cfc0c4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NmViMWM1NC0yOTRhLTRmYjYtODljYS01NWViNzk5NWM3NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNhZjg4ZjgzLTg3ZWItNGFkMS04ODQ3LTJiYzQ4N2NmYzBjNCI6WyJyZWFkIl19LCJleHAiOjE2ODYxNzk5MDUsIm5iZiI6MTY4NjE3OTMwNX0.mxbj4S9SGiOUQRi_djcRiijdDOc1bq5NHLRlkXojlVM&client=46eb1c54-294a-4fb6-89ca-55eb7995c74b&mode=fit","logoId":"caf88f83-87eb-4ad1-8847-2bc487cfc0c4","isLogoAvailable":true,"helpCenterTitle":"Welcome to the BigBear.ai Help Center","sharedPortalName":"BigBear.ai Help Center","userInitialAnnouncementHeader":"NOT FOR CUI","userInitialAnnouncementMessageWiki":"This is a JIRA cloud instance and is not cleared for CUI. Please do not upload or enter any CUI information.","translations":{"en-US":{"helpCenterTitle":"Welcome to the BigBear.ai Help Center","sharedPortalName":"BigBear.ai Help Center","announcementHeader":"NOT FOR CUI","announcementMessage":"This is a JIRA cloud instance and is not cleared for CUI. Please do not upload or enter any CUI information.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1854b1a4-d666-404e-b453-660a0a8dad34/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NmViMWM1NC0yOTRhLTRmYjYtODljYS01NWViNzk5NWM3NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE4NTRiMWE0LWQ2NjYtNDA0ZS1iNDUzLTY2MGEwYThkYWQzNCI6WyJyZWFkIl19LCJleHAiOjE2ODYxNzk5MDUsIm5iZiI6MTY4NjE3OTMwNX0.Ialb4ud37a_ew3Fjr8BgvR-DJfh1CCYih6oz26qHW4A&client=46eb1c54-294a-4fb6-89ca-55eb7995c74b&height=300&mode=fit","bannerMediaApiFileId":"1854b1a4-d666-404e-b453-660a0a8dad34","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"ssts","projectId":10030,"serviceDeskId":3,"name":"Simple Status Tracker Support","description":"DO NOT ENTER CUI DATA INTO THIS PORTAL\nWelcome! You can raise a request for Simple Status Tracker Support using the options provided.\nSLAs Critical: - Response within 24hrs Application is down, or critical application failure, expected functionality is unavailable, affects multiple users\nMedium: - Response within 3 business days Key functionality is impaired, expected functionality is available but performance is degraded\nLow: - Response within 5 business days An issue is identified, but there is no impact to expected application functionality","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"18","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://gopci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"22","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://gopci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[4],"key":""},{"id":"23","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://gopci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[4],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://gopci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://gopci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[17,18,22,23]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b4810c9a-114f-323e-8464-90130aa75ee5","appLinkName":"System Confluence","spaceKey":"SSTS","spaceName":"Simple Status Tracker Support","isServer":false},"labels":[],"projectKey":"SSTS","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSTS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"BigBear.ai Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://gopci.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=gopci","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"92cd54a7-6b45-41a5-ab5e-63d048f34070_5602d5b4161dc923589bc4cb663039bd7d622f2b_lout","baseUrl":"https://gopci.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"46eb1c54-294a-4fb6-89ca-55eb7995c74b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}